Terms of Use
Last update: Website supplement:
Welcome to Climoo!
These Terms of Use govern the use of the Climoo Platform, by Climoo Consultoria e Tecnologia Ltda., CNPJ: 44.271.875/0001-01, ("we"), accessible via https://plataforma.climoo.com.br/ ("Platform").
By using the Platform, you agree to fully comply with these Terms of Use, the Privacy Notice and any applicable legislation. If you do not agree with any of these terms, you should not use the Platform.
1. Definitions
User: natural person who uses the Climoo Platform and provides their personal data for registration or service purposes.
Client: legal entity that has contracted the Platform.
Platform: Climoo web application available at: https://plataforma.climoo.com.br/
Personal Data or Data: data related to an identified or identifiable natural person, which may include, in addition to Name, email, CPF, IP address, device used and other identifiers that, if analyzed together, allow the identification of a Data Subject.
Personal Data Subject: are the natural persons to whom the personal data processed by Climoo refers.
Privacy Notice: means the privacy rules and guidelines applicable to all Platform users regarding the processing and use of personal data and information.
Bots, Crawler or Spider: refer to any automated tools, algorithms or methods used to access, query, extract or collect, systematically, data or content available on the Platform.
2. Purpose
These Terms govern the use of the Climoo Platform, a digital solution aimed at developing and executing corporate climate and sustainability strategies, through technological tools that allow measuring, planning and reporting actions related to sustainability and decarbonization.
The Platform allows companies to develop and manage greenhouse gas (GHG) emissions inventories and other sustainability indicators.
3. Appropriate Use of the Platform
By accepting these Terms of Use, the User commits to comply with and respect the set of rules set forth in this document, in Climoo's Privacy Notice and in national legislation.
To provide the service, Climoo may hire third parties to perform parts of its operation, such as cloud hosting of its servers.
Despite employing the best technical and administrative measures to preserve the integrity, availability and confidentiality of data stored on its server, Climoo is not responsible for violations of data stored on its server or for service interruptions resulting from criminal or irregular actions by third parties outside the limits of technical predictability at the time they occur.
4. Licensing and Use of the Platform
Climoo grants a temporary, non-exclusive and non-transferable license to access and use the Platform according to the contracted conditions. Use of the Platform is restricted to registered users.
The User account is created after request via contact with support by email. After account creation, the User will receive an email with the login credentials and temporary password. The User must change the registered password on their first access to the Platform.
Any and all activity performed on the Platform with the registered credentials will be the sole responsibility of the User who uses it.
The User undertakes to notify Climoo immediately of any unauthorized use of their account and/or password, as applicable, or any security breach related to the Service.
5. User Registration
The Client is responsible for registering their users on the Platform, entering correct and updated information (Name, Email and User access level). All information provided must be truthful.
During registration, the Client may define the User's access level (Administrator, Member, Reviewer and Guest), as well as change Users' access levels at any time after initial registration. In addition, the Client may also create User Groups on the Platform.
When registering with Climoo, Users will be solely responsible for maintaining the confidentiality of their access credentials.
User registration may not be carried out if prohibited by the law of the country from which the platform is accessed. In this case, the User is solely responsible for violating this prohibition.
Climoo may, at its sole discretion, prevent, edit, suspend or cancel a registration if an anomaly or abusiveness by the User is detected that implies or may imply seriousness or evidences a deliberate or unintentional attempt to circumvent or fail to comply, for whatever reason, with the Terms of Use, Privacy Policies or applicable Legislation.
6. Platform Features
The Platform has a central Company Management and Administration, 5 (five) emissions modules (Collection Management, Data Collection, Emissions Management, Emissions Table, Parameters and Methodology), as well as an area for issuing reports.
For proper use of the Platform, the User Manual is available at: https://plataforma.climoo.com.br/support/manual.
If the Client or Users have any questions or need support, they can contact us through the help button located in the lower right corner of the Platform.
7. User Responsibilities
Registered Users are responsible for maintaining the security of access credentials and must immediately report any unauthorized use.
Users are responsible for the veracity of data entered on the Platform and for information sent during route execution.
Users undertake to use the Platform in accordance with applicable laws, including data protection legislation (LGPD), security standards and applicable regulations.
8. Usage Limits
It is expressly prohibited for the Client and Users to:
- Share or resell access to the Platform with third parties;
- Modify, distribute, copy or create derivative works from the Platform;
- Disassemble, decompile, reverse engineer or attempt to access the Platform's source code;
- Use bots, crawlers, spiders or any automation tools that may interfere with system operation;
- Remove copyrights or alter trademarks, logos or any other distinctive signs displayed on the Platform.
The User is expressly prohibited from assigning, transferring, granting, commercializing the Platform Software, under any pretext, so that use is limited to the use described in this Term, on all computers and other devices where the Software can be executed.
9. Collection and Processing of Personal Data
Climoo collects and processes personal data of all people who use the Platform. The description of what data we collect, the purpose of collection and the legal basis for processing personal data are described in Climoo's Privacy Notice.
10. Platform Maintenance and Availability
Climoo makes its best efforts to ensure continuous and permanent availability of the Platform. However, we are not responsible for temporary unavailability that may occur due to:
- Scheduled maintenance, necessary to ensure proper service operation;
- Force majeure reasons, such as natural disasters, failures in communication systems and internet access, invasive cyber attacks or any events caused by third parties that are beyond Climoo's control.
11. Intellectual Property and Usage Restrictions
All rights, titles and interests relating to the Platform, including source code, design, software, documentation, trademarks, trade names and logos, are the exclusive property of Climoo. Users have no rights over Climoo's Intellectual Property, except for the limited, non-exclusive and non-transferable license to use the Platform, as provided in our service agreement.
12. Limitation of Liability
Climoo is not responsible for actions, commands or information entered by the User. The User is responsible for ensuring that data and content are truthful and lawful.
Climoo is not responsible for any improper use of the Platform, including illegal acts, sending incorrect or falsified data, or any infringement of third-party rights.
The User will be responsible for any losses, damages, costs or expenses incurred by Climoo due to non-compliance with these Terms of Use.
If Climoo is sued, judicially or administratively, due to information entered by Users, Users agree to promptly notify Climoo and request its exclusion from the defendant position in such proceedings. Climoo will have no obligation to bear costs or expenses arising from such proceedings, nor will it be responsible for any judicial or administrative decision rendered regarding investments presented on the Platform.
13. Suspension and Termination
Climoo reserves the right to suspend or terminate access to the Platform at any time and without prior notice if it identifies illegal, inappropriate use, or violation of any provision of these Terms.
14. General Provisions
Climoo may, at its sole discretion, change these Terms of Use at any time. Modifications will be communicated through the Platform, and continued use of services after notification will constitute acceptance of changes by the User.
These Terms of Use are governed by the laws of the Federative Republic of Brazil. To resolve any controversies or disputes arising from the use of the Platform, the jurisdiction of Jaraguá do Sul, Santa Catarina is elected, with waiver of any other, however privileged.
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect, unless the nullity of the clause makes the continuity of this instrument unfeasible.
Climoo will use the registered email for official communication purposes, such as notifications about Platform updates or maintenance.
Supplement: corporate website
The document above is the Climoo Platform's. On the corporate website www.climoo.com.br, which has no user accounts, the following points also apply. For data processed on the website, Climoo is the Controller.
- "Talk to an expert" form: we collect your name, phone number and corporate email, which are recorded in Bitrix24, Climoo's CRM, so that our sales team can get back to you. Legal bases: preliminary procedures related to a contract and legitimate interest (LGPD, art. 7, V and IX).
- WhatsApp button: the conversation takes place on WhatsApp, and Climoo gains access to your phone number and the messages you send, for sales support. Legal basis: legitimate interest.
- Google Analytics 4: we measure website usage with Google Analytics 4. The _ga and _ga_* cookies are only set after you accept the cookie notice (legal basis: consent). Your choice is saved in your browser and can be changed at any time under "Cookie preferences" in the footer.
- Hosting: the website is hosted on Google Cloud (App Engine) and Vercel, which keep access logs, such as IP address, browser and page visited, for the website's security and operation.
- Data subject rights and contact: as described in the Privacy Notice, via support@climoo.com.br.